9Hotel Mercy Lisbon, Lisbon ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Rua Da Misericordia, 76, Lisbon, Portugal, 1200-273

9Hotel Mercy, a stylish 4-star hotel in Lisbon's dynamic Bairro Alto district, features a rooftop bar with panoramic views and modern accommodations. This hotel offers a buffet breakfast, coworking space, and convenient access to local attractions.

Rooms & Amenities

Accommodations at 9Hotel Mercy include 47 elegantly designed rooms and suites, each featuring modern comforts such as free Wi-Fi, a coffee machine, and a flat-screen TV. Some rooms have private terraces offering views of the historic city or the street below.

Dining Options

Dining options at this hotel include the Carnal Gastrobar, where guests can enjoy a variety of dishes in a unique setting. 9Hotel Mercy also serves a buffet breakfast that enhances your stay in the heart of the city.

Leisure & Business Facilities

Guests can relax at the rooftop terrace, offering breathtaking views of Lisbon, including the iconic São Jorge Castle and the 25th April Bridge. For those traveling on business, the hotel offers a coworking space and a meeting room accommodating up to 18 persons.

Location & Transportation

9Hotel Mercy is conveniently located near significant landmarks, including the Church of São Roque and the National Museum of Contemporary Art, both within a 0.5 miles radius. Nearby transport options include Baixa-Chiado and Rossio subway stations, making travel easy for guests.

“This hotel is perfectly situated for enjoying the vibrant nightlife and fantastic restaurants just steps away.”view full review

View hotel on map

“Excellent location with friendly and helpful staff!” view full review

Top location:Highly rated by recent guests(8.7)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby (reservation might be needed) at EUR 21 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of EUR 15 per person per day.

Pets are allowed on request.

English, Spanish, Portuguese, Polish, Russian, Ukrainian

Number of floors:6

Number of rooms:47

Former name

Mercy Hotel

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room

Max:

2 persons

23 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

Check Prices

Superior Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

Check Prices

Executive King Room

Max:

2 persons

28 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Lisbon3000 ft

Airports

Humberto Delgado (LIS) 6.0 mi

Aerodromo Municipal de Cascais (cat) 13.2 mi

Train

Rossio Train Station1400 ft

Metro stations

Baixa-Chiado1400 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was impressive, keeping us energized throughout the day with a great variety of options.” view full review

Excellent Shower!

“The shower was fantastic, offering great pressure and a refreshing experience that made my mornings brighter.” view full review

Pet-Friendly Perks!

“I loved that the hotel provided thoughtful dog supplies, making our pet feel just as comfortable, with a cozy blanket and water bowl.” view full review

Stylish Bathroom!

“The bathroom was beautifully designed and very functional, especially with the separated WC and a unique curtain that kept the shower warm.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Da Misericordia, 76, Lisbon, Portugal, 1200-273

Map view

street view

Rua Da Misericordia, 76, Lisbon, Portugal, 1200-273

City landmarks

Castle

Castle of Sao Jorge

1.0 mi

Square

Praca do Comercio

4100 ft

Market

Time Out Market Lisboa

2800 ft

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

2400 ft

Church

Lisbon Cathedral

3800 ft

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

3100 ft

Church

Miradouro da Senhora do Monte

1.1 mi

Museums

Alfama

1.1 mi

Square

Graca Church and Convent

3900 ft

Museums

National Museum of Ancient Art

1.3 mi

Church

Igreja do Menino Deus

3400 ft

Avenida da Liberdade

Liberty Avenue

4100 ft

R. Cais de Santarem 23

Palace of the Chafariz d'El Rei

4000 ft

Museums

Carmo Archaeological Museum

2100 ft

Monastery

Church of Sao Vicente of Fora

1.1 mi

Garden

Natural History Museum and Botanical Garden

3300 ft

Castelo de Sao Jorge

Tower of Ulysses

2900 ft

Historic Site

Reservatorio da Patriarcal

2200 ft

Museums

Museu do Fado

1.1 mi

Parks

Parc Eduardo VII

1.6 mi

Events

Lisbon Coliseum

2600 ft

Square

Miradouro das Portas do Sol

5000 ft

Nearby

Square

Rossio Square

1800 ft

Church

Miradouro Sao Pedro de Alcantara

1500 ft

Church

Church of Sao Roque

500 ft

LisbonPortugal

Bairro Alto

1200 ft

Museums

The National Museum of Contemporary Art

1700 ft

Square

Luis de Camoes Square

700 ft

LisbonPortugal

Chiado

400 ft

Rua das Portas de Santo Antao

Casa do Alentejo

1600 ft

Restaurants

Cervejaria Trindade

500 ft

20 C R. Nova da Trindade

Taberna Bairro do Avillez

400 ft

Rua Nova da Trindade 18

Restaurante Sacramento

1100 ft

Calcada do Sacramento 46

Grapes & Bites

400 ft

Rua do Norte 81 Bairro Alto

Sinal Vermelho

300 ft

Rua das Gaveas 89

Marisqueira M

500 ft

Rua do Norte 100

Mercantina

200 ft

Rua da Misericordia 114

Castro Restaurante

200 ft

Rua das Gaveas n.74 78

Cafe A Brasileira

900 ft

Rua Garrett 120

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

decor

service

price

noise

7.8/10

Very good

Rooms

8.3

Location

8.7

Service

7.8

Dining

7.7

Andrew

United States of America, April 2024

7.4/10

My stay at the hotel was delightful! The room was nicely decorated and quite spacious, though a bit small. I loved the ambiance with the lovely lights around the bed. The bathroom was also lovely, and the shower was great. However, filling up the sink was a bit tricky, and the key had some issues. We didn't opt for breakfast as it wasn't included, and I found the price slightly high for what was offered.

Rooms

8.0

The room was nicely decorated and quite spacious, with lovely lighting around the bed. The bathroom was also pleasant, but the sink was a bit inconvenient. Overall, a comfortable stay.

Service

9.0

The service was helpful and friendly, and the staff were amazingly efficient and hardworking. They were excellent at their job and very knowledgeable, especially when making cocktails. I got a great deal during the off-season, making it a good value for my stay.

Location

7.0

The location was very close to the city center, making it convenient to explore the area on foot. However, it was a bit noisy on Friday and Saturday nights. Overall, a central spot with easy access to dining options.

Dining

7.0

The dining experience was decent, with a good range of options. However, it could have been better if there were more varied choices, especially for longer stays. The breakfast standard was good with something for everyone.

Facilities

6.0

The hotel offered standard facilities, including room service, housekeeping, and more. It met my basic needs but didn't stand out in terms of amenities.

decor

price

Margaret

United Kingdom, December 2023

9.0/10

The hotel rooms were really nice, clean, and spacious, providing lots of light and a balcony until Sunday. The location between Bairro Alto and Chiado with Alfama a 10-minute walk away was the best part; it's amazing, within walking distance to great restaurants and bars.

Rooms

9.0

The rooms were really nice, clean, and spacious, providing lots of light and a balcony. The beds were comfortable, and the bathrooms were good.

Service

8.0

The service was amazing; the bar staff were excellent at making cocktails, and the reception and dining staff were lovely. However, entering my room at 4 am was a bit unsettling, and the assistance with directions to the castle could have been more helpful.

Location

10.0

The location is excellent, situated between the lively Bairro Alto and Chiado neighborhoods, with Alfama just a short walk away. Being in the center of the liveliest part of town is a major plus.

Dining

9.0

The dining experience was excellent with a good variety of choices. The hotel's location next to Bairro Alto added to the pleasant dining experience.

Facilities

9.0

The hotel facilities were modern and convenient, offering a comfortable stay. However, an additional shelf in the bathroom would have been helpful for storing personal items.

great location

lack of bathroom shelf

Dennis

United Kingdom, October 2023

7.8/10

The hotel rooms were well-appointed with every comfort you could wish for, but they were a little tired with scratch and scuff marks in places. The service was amazing, very kind, but lacked attention to detail in some aspects. The location is good, close to many great restaurants and points of interest, but parts of the area seemed run down. The dining experience had a great selection and was very good overall. The facilities were standard but adequate.

Rooms

8.0

The rooms were well-appointed with every comfort you could wish for, but a little tired in some areas.

Service

7.0

The service was amazing and very kind, but lacked attention to detail in some aspects.

Location

8.0

The location is good, close to many great restaurants and points of interest, but parts of the area seemed run down.

Dining

9.0

The dining had a great selection and was very good overall.

Facilities

7.0

The facilities were standard but adequate.

Bryan

United Kingdom, August 2023

8.2/10

The hotel had the nicest rooms we stayed in on our 2-week honeymoon, with nice touches like a big screen TV with lots of channels, fluffy duvets, welcome custard tarts, and liqueur. However, not having breakfast included and a 60 Euro charge for parking on top were a downside. There was a slight smell of cigarettes, possibly from the previous guest.

Rooms

9.0

The rooms were the nicest we stayed in, with great amenities like a big screen TV and fluffy duvets.

Service

7.0

The staff was very helpful and accommodating, but needing to shut down the air conditioning in every room to re-set it was a bit inconvenient.

Location

9.0

The location was excellent, right between the Bairro Alto and Chiado, with Alfama just a 10-minute walk away. Perfect for exploring the city and enjoying cozy restaurants.

Dining

8.0

The dining experience was memorable with great selections, but it could have been improved by adding a bit more variety for longer stays.

Facilities

8.0

The hotel offers a range of services like room service, dry cleaning, and housekeeping. While the bar staff were excellent, some minor improvements like an additional shelf in the bathroom could enhance the experience.

Mike

United States of America, August 2023

8.2/10

Despite being on a busy road, the hotel managed to provide a really quiet and soundproofed environment. The room decor was in shades of black, giving a unique atmosphere, though the wear and tear were noticeable. It took a bit long to get our room, but eventually, we settled in after nearly 2 hours. The hotel offers a good value for money overall.

Rooms

8.0

The room was surprisingly quiet and soundproofed, considering the busy road outside. The decor in shades of black added a touch of elegance, but signs of wear were evident.

Service

9.0

The staff, without exception, were really friendly and kind. The service was very pleasant and helpful, especially for first-time visitors to Portugal. They even offered additional services like parking assistance, although for a fee.

Location

9.0

The location was great, being near the central station and offering convenience to explore Lisbon on foot. It is right across from the charming Garrett street and the vibrant Biaxa restaurant area, making it perfect for immersing in the city's atmosphere.

Dining

7.0

Dining options were a bit limited initially, but improved the next day. While the hotel lacked dining facilities, there were good options available in the surrounding area.

Facilities

8.0

The hotel offers a range of facilities, though it was noted that some elements were missing. Despite this, the overall stay was comfortable and enjoyable.

Convenient Location

Limited Dining Options

Greg

United States of America, May 2023

7.6/10

The hotel has beautiful rooms with lots of space, but the price may be a bit high for what you get. The service is friendly and helpful, although some morning greetings were lacking. The location is perfect for exploring shops and restaurants, with excellent proximity to key Lisbon districts. Dining can be improved with more menu choices.

Rooms

8.0

The rooms were lovely, a little small but adequate for our requirements. The darkness of the room and the lovely lights around the bed created a cozy atmosphere. The bathroom was also lovely with a great shower, although the sink design could be more practical.

Service

7.0

The service was helpful and friendly overall. While some morning greetings were missing, the staff were accommodating and kind during our stay.

Location

9.0

The hotel is in a great location near plenty of restaurants and bars, ideal for exploring the vibrant Chiado district on foot. The proximity to major attractions and public transport makes it a convenient choice for travelers.

Dining

6.0

The dining experience is decent, though there could be more menu options to choose from. The included breakfast lacked variety, missing essential items like eggs and bacon.

Facilities

The hotel offers various services like room service, dry cleaning, and shuttle options, enhancing the overall guest experience.